![]() Today, we'll show you how to quickly and easily set up your Help Scout account so you can start receiving support tickets and messages from your customers. Hey everyone, welcome to this Help Scout tutorial video. Help Scout | How To Setup Your Account Quickly & Easily Start your free trial of ChannelReply today at. With ChannelReply, you can link Help Scout with Amazon, eBay, Walmart, Shopify, Back Market, and Newegg to save time and streamline your support process. Say goodbye to the old pile of browser tabs and hello to a more efficient way of handling customer messages on various ecommerce platforms. Increased scalability for growing ecommerce businesses ![]() Better compliance with marketplace rules and regulations Enhanced control over notifications and tags for different marketplaces Customizable workflows and reporting tools for more efficient support Reduce repetitive tasks such as copying and pasting answers Automatic threading of conversations with customers Improve seller metrics by marking messages as answered on the marketplaces Save time on support by consolidating all messages on one screen Scalable ecommerce support with the ability to add extra Help Scout agents at no additional cost Compliance tools such as text remover and unique signature creation Dozens of options to control how you receive, thread, organize, and reply to ecommerce messages Access to custom fields for Help Scout Plus or better plans Saved replies that work with all supported marketplaces Detailed order information beside each marketplace message Two-way messaging with all supported marketplaces By linking Help Scout with Amazon, eBay, Walmart, Shopify, Back Market, and Newegg, you can save time and streamline your customer support process. Help Scout Integration with Amazon, eBay, Walmart, Shopify, Back Market & NeweggĪre you tired of having multiple tabs open just to answer customer messages on various ecommerce platforms? ChannelReply has a solution for you. As always, please let me know if you guys have any questions. If you open it up and you have time, that is what needs to get done. Cancellations, hold modifications are up for grabs, that doesn't mean that we should rely on someone else to do it. Anything that has anything to do with products, like SFH or Progenex or Fit Aid or Kill Cliff Rx bars or anything like that, that comes to me. Any kind of a trial confirmation, a trial denial, and I'm interested in Quad City CrossFit all of those go to Claire. Please fill it out.Īnything that has to do with a picture of a contract goes to Hayley. The test shows our cancellation important. Let's say somebody wants to get Claire wants to cancel her membership. You can click on here and click on the delete. If you happen to see something, and you know that it's complete junk, we never ever need to see it again. If you see a picture of something, you're going to click on it and give it to Hayley. You can assign it to Claire, for example, if it's a new trial. One of the ways we decided to do this is because you can take an email and assign it to someone. What we're doing right now just because I think there's always room for improvement. We really need to figure out a way to get email taking care of easier and faster, and I think we should be able to provide better customer service. ![]() When you first log in, you want to go to the mailbox. Be sure that you are actually logging in every night. Hopefully, by now, you have already gotten the email introduction, and you've logged in. ![]() If you were ever interested in making a video or whatever, I can show you how I do this. Sometimes when I have a whole bunch to say on Slack, it's just too much, and it's easier if I can explain it in person, and I think this is an easier way to do that. By the way, QCC office at has its own YouTube channel, and I'm probably going to start utilizing it more. Hey girls, since I'm in the recording mood, I decided to make a few videos for us.
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